Technical support of the website

Technical support of the website

First, any system failure can threaten the existence of the website. The best support for the website can be done by a specialist based on accumulated experience. Besides, every website needs to have a planned backup to avoid data loss. By signing a contract for maintenance/support of your resource, we undertake that the reaction time to any failure of the website system will not exceed 2 hours.

Site maintenance as its development method

Resource efficiency is dependent on two main factors: users’ demand and search engine ranking. These results can be achieved only by the following actions and methods:

  • Working with the administrative part of the website – conducting promotional events, adding content, posting unique articles, etc;
  • Systematic improvement of usability of the website (making it easier to use) and improvements of the software part of the resource;
  • Maintenance of the website, related to newly drawn elements – change of design, background and banners.

Thus, if you have a website (created by us or another company) and you realise that it needs constant updates, addition of new articles, photos, etc., but you don’t want to do it yourself, the best way out for you is to sign a contract for support/maintenance. We assure that new and relevant information will be posted within the shortest terms.

When signing a contract for support/maintenance of the website the prices are discussed individually. It can be a monthly fixed fee, without considering the time spent on the maintenance or hourly pay at a rate of £15 per hour (you get the detailed invoice at the end of the month, stating the exact amount of time spent and work performed).

It is necessary to pay special attention to the technical support of the resource for all the companies that correctly position their web portal and use it as an effective marketing tool.

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